FAQ
How Do I Place An Order?
You have to visit the Online shop , select the Art with required variant and add to your cart. Complete the detail information in the Cart , place the order and make payment to complete your order. Click here
What Payment Options Do You Accept ?
We accept Visa and Mastercard Credit Card, Payment through all Debit Card , Paypal , GPay and NetBanking also acceptable.
What about Duties & Taxes ?
Taxes will be extra as per GST rule in India.
How i will be sure that My Order is booked ?
On placing your order you should have received an email confirmation about your order from the nanoedge.art@gmail.com . If you have any further query or comment to make, please email nanoedge.art@gmail.com.
What type of Packaging do you use ?
Proven technique begins with a thorough assessment that considers factors such as product:
- fragility
- size
- value
- pickup conditions
- mode of transport
- environmental factors such as climate
- final destination requirements
Each requirement is factored into the appropriate container and/or cushioning system for ensuring damage free shipment.
When will my Art Arrive ?
You can estimate your art's arrival by adding the processing and transit times.
We typically process in-stock framed items within 10-15 business days.
Transit time depends on the location where the delivery is required.
How do I track My Order?
You get to choose the best fit for you, both in terms of price and service.
Whether you're shipping priceless museum art or a single, sentimental piece - our custom services will ensure it will be packed, crated, and shipped safely to any location worldwide.
Our logistics partners will be through Shiprocket .
You can quickly check the status of a current order with your order number and email address. As soon as your art ships, we'll send you a confirmation email that includes a tracking number.
How much will Shipping Cost?
Shipping fees vary based on the country of delivery, quantity and type of art you’ ve ordered .
Is My Package Insured ?
Basic FineArt Coverage.
Broad, all-risks coverage from the time artwork is taken from us, to the time it is delivered, on a worldwide basis.
Blanket limits on property in our care, custody, & control at scheduled locations and any other unnamed location including domestic & international transits or to door delivery.
What Happens If Only A Portion Of My Order Is Available For Immediate Shipment?
In order to offer you quality service, we combine similar items in one shipment subject to the processing times of all items in the shipment.
If an unexpected delay should occur that prevents available items on your order from shipping when expected, you may specifically request that the available items be shipped separately.
A Certificate of Authenticity is a signed document proving the authenticity of the work and containing details about the artwork for the collector's reference.
This document shall accompany the artwork.
The Certificate of Authenticity contains the following information:
1. Name of artwork
2. Medium
3. Dimensions of artwork
4. Edition
5. The date the artwork was purchased
6. Names of previous owners
7. The artist’s hand-written signature
Proper framing is protection, preservation, and presentation to keep safe the investment/potential investment of artwork.
We use the best materials for the particular artwork. A framer’s work is just as much an art as the work of the artist themselves.